Returns & Exchanges

Returns & Exchanges

We hope that you are completely happy with your purchase, however, should you change your mind for any reason then we will refund any items returned to us in the original, saleable condition and not damaged within 28 days, starting the day after the day on which the goods are delivered.

 

You can return unwanted items with the completed returns form that accompanied your order. Alternatively, you can complete the online returns form below:

 

Your return will be processed within 7 working days of arrival to Horse Health. Your refund or replacement will then follow shortly. Please be aware at very busy times such as New Year and bank holidays this processing time may be extended but will be no longer than 14 days.

 

There is no need to wait for a response from us, please go ahead and return your item(s) to:

 

Horse Health Returns

Greenwood
Woodington Road
East Wellow
Romsey
Hampshire
SO51 6DQ

 

For full details of our returns policy please click the link horsehealth.co.uk/returns-exchanges

 

If there are any issues processing your return, a member of our team will contact you via the details you have provided. If you wish to contact us regarding your return, please use our Contact Us page or call 02380 814360.

 

Thank you for shopping with Horse Health.